Business model

The Enel Group is committed to developing its business model in line with the objectives of the Paris Agreement (COP21), i.e. to limit the increase in global average temperature to less than 2 °C above pre-industrial levels and to do everything possible to limit the increase to 1.5 °C. In 2019, Enel officially renewed this commitment, responding to the request for action by the United Nations by signing a commitment to take action to limit the increase in global temperatures to 1.5 °C and to achieve zero emissions by 2050

In order to be able to effectively face all the risks and seize all the opportunities that the rapidly changing energy sector presents, Enel’s business model has defined roles for all of the Group’s major organizational units. Each Country operates in its geographical area in a matrix relationship with the broader Global Business Lines, managing activities such as relations with local communities, regulatory authorities, retail markets, local communication and so on. The mission of each business can be summarized as follows.

Modello di Business

Global Power Generation

Global Power Generation

Global Power Generation

Global Infrastructure and Networks

Global Infrastructure & Networks

Global Infrastructure and Networks

Retail

Retail

Retail

Enel X

Enel X

Enel X

Global Trading

Global Trading

Global Power Generation

The Group operates through this new integrated Business Line formed in 2019 to accelerate the energy transition, continuing to increase investments in new renewable energy capacity, and manages the decarbonization of its generation mix and the countries in which it operates, always aiming to ensure the safety and capacity of electrical systems.


Our performance by Enel Green Power


Our performance by Thermal Generation and Trading

Global Infrastructure and Networks

In developing and operating infrastructure that enables the energy transition, the Group ensures the reliability in the supply of energy and the quality of service to communities through resilient and flexible networks, leveraging efficiency, technology and digital innovation, and ensuring appropriate returns on investment and cash generation.


Our performance by Infrastructure and Networks

Retail

Through its sales relationships with end users, the Group interacts locally with millions of families and companies. Thanks to our technology, the platform model enables us to improve customer satisfaction and the customer experience, while at the same time achieving ever higher levels of efficiency. The business units optimize the supply of power to its customer base, maximizing the value generated by that resource and fostering long-term relationships with customers.


Our performance by End-user Markets

Enel X

This Business Line is enabling the energy transition by acting as an accelerator for electrification and decarbonization of customers, helping them to use energy more efficiently, leveraging the assets of the Enel Group through the delivery of innovative services.


Our performance by Enel X

Global Trading

This Business Line manages our integrated margin as a single portfolio in which Generation and Retail operations are always balanced effectively.


Our performance by Thermal Generation and Trading

Taking advantage of the synergies between the different business areas, acting through the lever of innovation, and conducting its operations on the basis of Open Power principles, the Enel Group seeks to develop solutions to reduce environmental impacts, meet the needs of customers and the local communities in which it operates and ensure high standards of safety for employees and suppliers.